Customer Care

Customer Care
Support doesn't stop at handover, it's a key part of what we deliver

Support doesn't stop at handover, it's a key part of what we deliver

Our dedicated Customer Care team is here for our clients and their residents long after the keys have been handed over. We respond quickly, communicate openly, and take responsibility.

We understand that for the families moving into a McTaggart Construction home, the quality of what happens after completion matters every bit as much as the quality of the build itself. Our aftercare service is designed to give our clients and their tenants complete peace of mind with clear processes, a named point of contact, and a team that genuinely cares about getting things right. We track our aftercare performance carefully, share it transparently, and use it to keep improving. It's one of the ways we make sure our relationships with clients are built to last.

Our Projects

Building For a Better Tomorrow

Our work expands across the east and south, with ambitions to deliver more modern projects. We're built on integrity but always focused on community.

What Our Clients Say

Proven to Last, Trusted to Deliver

It was a difficult site to manage with the tenants who would finally occupy the new houses living on the perimeter of the site. The site staff were exemplary in building relationships with the tenants. McTaggart offered a transparent and collaborative approach throughout the project. We have already instructed McTaggart to deliver our phase 2 - this is the best testimony.

Dawn Conner

Housing Development Officer

The quality of this development is exceptional. I have never seen affordable housing having such a significant impact on residents.

Phil McNeil

Housing Manager

Always had a positive approach to developing and delivering affordable housing projects. All staff I’ve worked with have been very personable and easy to work with. Always felt they take on board what were trying to achieve.

Graeme Gemmel

Home Group Scotland

From the start of a project to completion communication is always above and beyond. They listen to their client and have a great understanding of what is needed and deliver to the highest levels. The project teams are always available.

Laura Penman

South Ayrshire Council

We have had a long standing relationship working with McTaggart and this has always been a successful partnership delivering on a variety of complex mixed tenure sites. We find the people very approachable.

Elinor Taggart

C~urb Property Development

McTaggart is Hiring

Community at Heart